Legal notice

Legal Notice — Rudraksha.GemRishi.com

A VENTURE OF FATEH CHAND BANSILAL JEWELLERS

The information, products, services, and content available on Rudraksha.GemRishi.com are provided in good faith for general informational and commercial purposes.

By accessing or using this website, you acknowledge and agree to the following:

1. Product Information

Rudraksha, gemstones, jewellery, and related products displayed on this website are natural products where applicable and may have natural variations in colour, shape, texture, size, and appearance.

Product images and descriptions are intended to provide a reasonable representation of the products. Minor variations may occur due to photography, lighting, screen settings, and the natural characteristics of the products.

2. Traditional & Spiritual Information

Information relating to Rudraksha, gemstones, astrology, planetary associations, spiritual practices, mantras, and traditional beliefs is provided for informational and traditional purposes only.

Such information does not constitute medical, legal, financial, psychological, or other professional advice.

GemRishi does not guarantee any specific physical, medical, financial, professional, personal, or spiritual outcome from the use of any Rudraksha or gemstone.

3. Authenticity

GemRishi is committed to providing authentic products as described on the website.

Applicable gemstones may be accompanied by laboratory certificates. Customers may refer to the applicable Return & Exchange Policy for details regarding the lifetime authenticity guarantee and verification process.

4. Pricing & Availability

Product prices, availability, specifications, offers, and other information may change without prior notice.

While reasonable efforts are made to maintain accurate information, occasional technical, inventory, pricing, or typographical errors may occur.

GemRishi reserves the right to correct such errors and, where necessary, cancel or modify an affected order in accordance with applicable law.

5. Intellectual Property

All website content, including but not limited to:

  • Text

  • Images

  • Product photographs

  • Videos

  • Graphics

  • Logos

  • Brand elements

  • Designs

  • Product descriptions

is owned by or licensed to GemRishi and/or its respective rights holders.

Unauthorised copying, reproduction, modification, distribution, publication, or commercial use is prohibited.

6. Third-Party Services

The website may use third-party services for payment processing, shipping, analytics, communication, hosting, and other functions.

GemRishi is not responsible for independent third-party websites, services, policies, security practices, or content.

7. Website Availability

GemRishi makes reasonable efforts to maintain the availability and accuracy of the website. However, uninterrupted access cannot be guaranteed.

The website may temporarily become unavailable because of maintenance, technical problems, security issues, third-party service interruptions, or circumstances beyond our reasonable control.

8. Customer Responsibility

Customers are responsible for ensuring that information submitted during account creation, consultation, ordering, payment, and delivery is accurate and complete.

Customers should carefully review product information, pricing, shipping terms, and applicable policies before completing a purchase.

9. Fraud & Misuse

Any attempt to misuse the website, payment systems, return/refund process, customer accounts, products, or services may result in cancellation of orders, restriction of access, and appropriate legal action where applicable.

10. Limitation of Liability

To the maximum extent permitted by applicable law, GemRishi shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or services.

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

11. Governing Law

This Legal Notice and use of Rudraksha.GemRishi.com shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

12. Policy Changes

GemRishi reserves the right to update this Legal Notice and other website policies from time to time.

Any changes will be published on the relevant page.

13. Contact Information

For legal, product, order, privacy, shipping, or other enquiries:

Email: wecare@gemrishi.com

Ambala Showroom
Nicholson Road, Ambala, Haryana – 133001
+91 98179 75978

Shimla Showroom
Mall Road, Shimla, Himachal Pradesh
+91 98179 75972

Solan Showroom
Ward 7, G Square Mall, Solan, Himachal Pradesh – 173212
+91 74969 97220

Rudraksha.GemRishi.com
A Venture of Fateh Chand Bansilal Jewellers